HERE is the link to the Feature Return Center to begin the returns process.
Please DO NOT use the Return Center to cancel an order.
Returns can only be accepted for items within 14 days from the date of delivery. ALL SALE/CLEARANCE items and any LIMITED RELEASE products are considered FINAL SALE and will NOT be eligible for return. There are some other products that may not be eligible for return as well. This information will be reflected on the product page which you can read before your purchase.
Once a return is started, please ensure that all tags are attached; the packaging must be intact, and the product must be unused/unworn. Please DO NOT tape the shipping label directly to any shoe box. This makes the product unsellable and these packages will be refused and returned to the sender. Once the return is processed you will be granted an online store credit equal to the amount of item(s) returned, minus the return shipping fee (fees vary by size, weight and location). A shipping label will be generated upon request of a return.
Please note that orders made with “bot” type services and back links will be cancelled at our discretion and are also subject to a $5 restocking fee and any credit card processing fees.
Lastly, we do not process exchanges but rather put the power in the buyers’ hands to facilitate their own exchange. Upon receipt of your return we’ll issue store credit which you can use to purchase the item or size you desire.