We do our best to ship within 48 hours, however, the allocation and order processing functions happen within hours. Once an order is in the allocation and processing stage, orders cannot be cancelled. Some things that could cause a delay in shipping are:


  1. Bad addresses/invalid addresses/missing apartment or suite numbers
  2. Allocating inventory from different locations
  3. Any edits to addresses or products on an order
  4. Fraud clearing service slow to clear higher risk orders

If your order is over 72 hours old and you have not received any updates please click HERE to open a ticket.